FAQ

How long does shipping take?

Orders are processed within 1–2 business days and delivered across the USA in just 4–7 business days for a flat $5.99. You'll receive a tracking number by email as soon as your order ships.

Can I track my order?

Yes! As soon as your order ships you'll receive a tracking number by email so you can follow it every step of the way.

What is your return policy?

We offer easy 30-day returns on unused items in their original packaging. See our Refund Policy for full details.

What if I'm not satisfied?

Your satisfaction is our priority. If something isn't right, contact us within 30 days for a hassle-free return or exchange.

Is checkout secure?

Absolutely. Every payment is protected with industry-standard encryption, and we never store your card details.

How can I contact you?

Email us anytime at contact@solehaven-online.com or call +1 (606) 817-8342. We answer every message within 24–48 business hours.